Privacy Policy
Last Updated: October 11, 2026
1.Information We Collect
When you use Bamba Tickets to buy a ticket or vote in a campaign, we collect necessary personal information to process your request. This includes:
- Identity Data: Your full name (e.g., Amina Njeri) and email address (e.g., amina@example.co.ke).
- Transaction Data: Phone numbers used for M-PESA payments or masking details from card transactions.
2.How We Use Your Data
We strictly use your data to provide our services. This includes processing your payments, generating and emailing your secure ticket QR codes, preventing fraudulent transactions, and providing customer support if you need assistance with an event.
3.Data Sharing & Third Parties
We do not sell your personal data to advertisers. We only share your data with trusted partners required to make the platform work:
- Payment Processors: We share transaction data with Paystack to securely process M-PESA and card payments.
- Event Organizers: Organizers receive your name and email to manage their guest lists and scan your ticket at the venue.
4.Data Security
We implement strict, industry-standard security measures to protect your data. All data transferred between your browser and our servers is encrypted. We do not store your raw credit card details or M-PESA PINs on our servers.
5.Your Privacy Rights
In compliance with the Kenya Data Protection Act (2019), you have the right to access, correct, update, or request the deletion of your personal data on our platform. If you wish to exercise these rights, please contact our support team.
6.Cookies & Tracking
Bamba Tickets uses strictly necessary cookies to keep you logged into your account securely and to manage active checkout sessions. We also use basic analytics to understand how our platform is used so we can improve the experience.